relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.
depth knowledge of all customs legislations and acts, in order to process all customs documentation. Prepare accordance with client's physical shipments & customers SLI, volume, value of goods, country of origin consignment progress. Coordinate shipping with customs agents locally Coordinate with clearance agents do and go the extra mile, needs to be flexible, customer focused, feel the need to constantly improve,
relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.
depth knowledge of all customs legislations and acts, in order to process all customs documentation. Prepare accordance with client's physical shipments & customers SLI, volume, value of goods, country of origin consignment progress. Coordinate shipping with customs agents locally Coordinate with clearance agents do and go the extra mile, needs to be flexible, customer focused, feel the need to constantly improve,
responsible for internal and external customer services and adherence to customer specific requirements related ISO 14001: 2015, ISO 45001:2018 and Responsible Care system relevant to this position are adhered to achievement of high quality service in line with customer needs and organisational objectives. • To manage matters, in house and in the field, including customer plant manuals. • Organising general Technical and maintained. • To be a reliable source to the customer and Sales as regards product knowledge and service
Maintain and build solid relationships between customers and the company. • Manage and grow existing business undertake market research into potential new customers to maximise our potential. • To maximise the additional opportunities with our existing customer base and maintain existing customer levels. • To plan and execute selection/specification of clients products by the prospective customers/markets. • To follow up on incoming enquiries the customer´s representative within the company. • Provide up to date feedback to the customers when
Maintain and build solid relationships between customers and the company. • Manage and grow existing business undertake market research into potential new customers to maximise our potential. • To maximise the additional opportunities with our existing customer base and maintain existing customer levels. • To plan and execute selection/specification of clients products by the prospective customers/markets. • To follow up on incoming enquiries the customer´s representative within the company. • Provide up to date feedback to the customers when
coach the warehouse staff to deliver exceptional customer service. Be responsible for all forms supplied received from production are checked according to the customer standard. Ensure all deliveries are on time and production. Clear communication with sales on order customer stock availability, fulfilment, and scheduling
coach the warehouse staff to deliver exceptional customer service. Be responsible for all forms supplied received from production are checked according to the customer standard. Ensure all deliveries are on time and production. Clear communication with sales on order customer stock availability, fulfilment, and scheduling
process improvement. Develops internal and external customer relationship which inspire confidence in the sites