We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able to work in a mostly, night
Ensure that the highest standard of customer service is met through an efficient and effective working satisfaction. Develop strategies for the improvement of service levels and escalation measures with key stakeholders measures and/or product development to ensure service standards are consistently being achieved. Be aware Monitor adherence to processes, procedures and service level agreements (SLAs) Take appropriate action consultants are trained on a regular basis on products, services and processes to mitigate any business liability
management. Complete all required administrative services through continuous reporting and updating of documents and external customer service excellence through adherence to quality service standards. B degree in
delivery of a high quality and efficient customer service operation that limits reputation damage and meets considered Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client customer support experience or experience as a client service agent. Track record of over-achieving quotas and time effectively. MUST have SUPERVISOR customer service experience MUST have a CLEAR credit and criminal
activities. Structure personnel, fleet and Technology Services to support and respond to plant operations at Security, Substation Services, Road, building maintenance and plant maintenance services and other similar Knowledge of national and international contracts for services and materials in the energy sector. Experience
Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able to work in a mostly, night
We are urgently requiring the services of a Solution Proposal Manager for a 6-month contract for our