virtual distribution channels. We target many of our services at people who do not have easy access to bank
cross-functional teams (Sales, Marketing, Customer Service) to align CRM initiatives with overall business dashboards to support sales, marketing, and customer service processes Continuously optimize CRM system performance
and/or configuration Development effort Product and service testing Software Implementation and release Key
integration technologies (e.g., ETL tools, APIs, web services) and relational databases (e.g., SQL Server, Oracle)