customer service or payroll support and have call centre or finance industry experience. Knowledge of Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing customer accounts
customer service or payroll support and have call centre or finance industry experience. Knowledge of Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing customer accounts
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
through various channels, including emails, phone calls and website inquiries. Researching and qualifying Communicating with customers, making outbound calls to potential customers, and following up on leads in a team environment Excellent phone and cold calling skills. Exceptional customer service skills. Strong
through various channels, including emails, phone calls and website inquiries. Researching and qualifying Communicating with customers, making outbound calls to potential customers, and following up on leads in a team environment Excellent phone and cold calling skills. Exceptional customer service skills. Strong
key sales metrics Order intake and revenue target Call cycle targets CRM usage Range and Depth Growth 3 within the department, including call volumes, CRM usage, customer call plan adherence, daily order in-take returns, credit notes etc) Effective team management (Call Cycles, CRM, Systems) Education: Matric and/or Degree/Diploma
key sales metrics Order intake and revenue target Call cycle targets CRM usage Range and Depth Growth 3 within the department, including call volumes, CRM usage, customer call plan adherence, daily order in-take returns, credit notes etc) Effective team management (Call Cycles, CRM, Systems) Education: Matric and/or Degree/Diploma
execute a sales strategy involving customer visits, calls, and email communications Use of Salesforce CRM
execute a sales strategy involving customer visits, calls, and email communications Use of Salesforce CRM
customer workshops and educational events. Daily calls to customers and new prospects. Effective promotion submitted before 5th of the month. Weekly call reports and Weekly call planners to be recorder on Force Manager