Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop long-term the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate and implement improvement strategies identified through both internal and external stakeholder feedback. 1.7 Assist processes to realise improved inbound and outbound communication and customer service delivery. 2.7 Generate alignment with the Stakeholder Management and Communication strategies. People Management To Achieve Operational
Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop long-term the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate and implement improvement strategies identified through both internal and external stakeholder feedback. 1.7 Assist processes to realise improved inbound and outbound communication and customer service delivery. 2.7 Generate alignment with the Stakeholder Management and Communication strategies. People Management To Achieve Operational