Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor
drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as stakeholder relations at the blood drive and/or donor centre. 2.2 Welcomes donors by greeting them as they enter 4.3 Assists the Clinic Supervisor in analysing training needs for the unit and manages staff competency
drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as stakeholder relations at the blood drive and/or donor centre. 2.2 Welcomes donors by greeting them as they enter 4.3 Assists the Clinic Supervisor in analysing training needs for the unit and manages staff competency
Operational Duties SHEQ duties Admin functions Training and deputation Competencies: Cognitive: Analytical
Operational Duties SHEQ duties Admin functions Training and deputation Competencies: Cognitive: Analytical
technologists. 2.2. Assist BB Supervisor with training and competency assessments. 2.3. Perform secondary
technologists. 2.2. Assist BB Supervisor with training and competency assessments. 2.3. Perform secondary
technologists. 2.2. Assist BB Supervisor with training and competency assessments. 2.3. Perform secondary
technologists. 2.2. Assist BB Supervisor with training and competency assessments. 2.3. Perform secondary