Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop long-term the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate and implement processes to realise improved inbound and outbound communication and customer service delivery. 2.7 Generate alignment with the Stakeholder Management and Communication strategies. People Management To Achieve Operational per SANBS Policy. 3.4 Ensure regular two-way communication with staff matters such as strategy, values
Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop long-term the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate and implement processes to realise improved inbound and outbound communication and customer service delivery. 2.7 Generate alignment with the Stakeholder Management and Communication strategies. People Management To Achieve Operational per SANBS Policy. 3.4 Ensure regular two-way communication with staff matters such as strategy, values
Customer Service Orientation Relationship Building Communication Teamwork Professional Image and visibility NOTE:
Customer Service Orientation Relationship Building Communication Teamwork Professional Image and visibility NOTE: