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Contact Centre Co Jobs in Roodepoort, Gauteng

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Contact Centre Manager Roodepoort

 South African National Blood ServiceRoodepoort

Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience


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Contact Centre Manager

 South African National Blood ServiceRoodepoort

Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience


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