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Contact Centre Manager Roodepoort
South African National Blood Service
Roodepoort
Centre operating model improves the customer experience whilst delivering an efficient service. 1.5 Effective focus and alignment throughout the department. 2.3 Provide ongoing guidance and direction to the operational development by identifying learning and development needs & facilitate attendance of relevant programmes and cost-effective running of thedepartment. 3.6 Provide guidance and support to Contact Centre staff and procedures and EE targets. 3.8 Attend meetings and training sessions as required, to remain informed of current
share this job on whatsappContact Centre Manager
South African National Blood ServiceRoodepoort
Centre operating model improves the customer experience whilst delivering an efficient service. 1.5 Effective focus and alignment throughout the department. 2.3 Provide ongoing guidance and direction to the operational development by identifying learning and development needs & facilitate attendance of relevant programmes and cost-effective running of thedepartment. 3.6 Provide guidance and support to Contact Centre staff and procedures and EE targets. 3.8 Attend meetings and training sessions as required, to remain informed of current
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