problem-solving abilities for technical issues, and project management capabilities for implementation and support
problem-solving abilities for technical issues, and project management capabilities for implementation and support
service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
incident report Incident reports Environment management (e.g. QA snapshots) SKILL SET: Exp. in ServiceNow
incident report Incident reports Environment management (e.g. QA snapshots)