both on-site and remote work. EXPERIENCE LEVEL: Junior : 2- 3 Years Mid-Level : 3 - 4 Years Senior: >
service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
problem-solving abilities for technical issues, and project management capabilities for implementation and support.
problem-solving abilities for technical issues, and project management capabilities for implementation and support.
incident report Incident reports Environment management (e.g. QA snapshots) SKILL SET: Exp. in ServiceNow
incident report Incident reports Environment management (e.g. QA snapshots)