risk areas related to user system access. EWM error queue analysis & resolution EWM related IDOC error error analysis Adhoc onsite user training Inventory analysis, & reporting Review EWM daily controls
validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos) SKILL
validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos).
departments. Empowering users through training and self-service solutions, making them the true stars
base operations team application teams with DAM related enquires/problems. Engage with support providers necessary to follow up the status of all open service requests, bugs and product enhancement requests Technology, Engineering or related discipline or the equivalent of 4 years of related professional experience
system. Familiarity with IT service management frameworks such as ITIL, IT Service Management (ITSM), or IT
system. Familiarity with IT service management frameworks such as ITIL, IT Service Management (ITSM), or IT
delivering cutting-edge communication solutions and services. They are seeking a highly skilled ServiceNow Strong understanding of REST API, SOAP, and web services.
and wireline telecom industry experience as a service provider and/or equipment vendor. Huawei MME, S-GSN performance including Voice/Data services quality and other main Voice/Data services KPIs. Knowledge of Uu Interface
giving special attention to systems integration-related communication. Perform impact analysis for project and quality requirements, particularly as they relate to systems integration. Lead and motivate the project