TRP, perform DR failover) Service Catalogue Maintenance (e.g. ServiceNow SC) Password changes (System workarounds where OEM fixes are pending System maintenance (e.g. DB indexing,) Remediate data errors (e
TRP, perform DR failover) Service Catalogue Maintenance (e.g. Remedy SC) Password changes (System accounts) workarounds where OEM fixes are pending System maintenance (e.g. DB indexing,) Remediate data errors (e
you will play a critical role in ensuring the quality and reliability of our tax and finance software
problem records (e.g. for repeat incidents) Data Quality checks (e.g. foundation data validation) Integration
Collaborate with cross-functional teams to deliver high-quality solutions within project timelines. Stay current
and Team Leads to understand non-functional and quality requirements, particularly as they relate to systems
optimum performance including Voice/Data services quality and other main Voice/Data services KPIs. Knowledge