Reference: CAW005640-LH2-1 Service Advisor - Midrand A fast growing motor vehicle brand is currently currently looking for a Service Advisor to join their growing team in Midrand. Requirements: Automotive knowledge scheduling service appointments, and effectively communicating with them throughout the service process information about services, pricing, and timelines in a clear and professional manner. Service Consultation: to customer concerns and accurately documenting service requests. Vehicle Inspection: Performing visual
Reference: CAW005652-LH-1 Service Advisor (Diesel Department) - Centurion A professional Vehicle Workshop Workshop based in Centurion is urgently looking for a Service Advisor to join their team on the Diesel side. presentable with a minimum of 1 year experience as a Service Advisor in the Automotive / Motor Industry Diesel
skills Job Responsibilities: Servicing and Repair: Perform meticulous servicing and repairs on vehicles booked parts sales executives to procure relevant and correct parts, maintaining a seamless workflow. Issue Management: Management: Notify management promptly of any service-related issues to ensure swift resolution and maintain and conducting follow-ups to provide exceptional service. Administrative Duties: Update job cards with accurate accurate and detailed information on service/repairs, ensuring thorough documentation. Parts Planning
to identify areas for improvement. Implement corrective actions to address performance gaps. Prepare Customer Service : Manage relationships with customers and suppliers to ensure high levels of service. Address
Payroll : Record payroll transactions and ensure correct allocation to relevant accounts. Handle payroll-related
Payroll : Record payroll transactions and ensure correct allocation to relevant accounts. Handle payroll-related
Duties (but not limited to): Service existing clients Parts sourcing Assist Service Department with parts request and provide excellent service with regards to parts Provide best customer service Handle customer complaints Receive & log stock into inventory Notify service department when parts / back ordered have been
Routine Maintenance: Conduct routine maintenance services such as oil changes, tire rotations, brake inspections technologies and repair techniques to provide the best service. Customer Interaction: Communicate effectively Documentation: Maintain detailed records of all services and repairs performed, ensuring compliance with standards. Team Collaboration: Work closely with service advisors, parts department, and other technicians
address and implement improvements on client service given Monitor all feedback Ensure all processes indicators Skills: Proven experience in a customer service or customer relations role, preferably in the automotive Office Suite. Knowledge of automotive products, services, and industry trends. Ability to work in a fast-paced
Administration Duties Telephonic Queries Filing Customer Service Create & Maintain Filing System Respond to