Accurately store and maintain records in the Department's electronic records management system. Assist the electronic records management system using correct metadata. Performs regular inspections of physical physical client correspondence records to ensure correct filling and condition of the records in line with related initiatives or projects undertaken by the department. The Records Administrative Officer will support
aligned with the strategic objectives of the Department and will contribute to meeting industry development implementation of strategies or action plans to drive the Department's strategic objectives. Account management function effectively interact with internal departments SBUs and departments in order to fulfil the process requirements enhance the levels of service and communication to ensure the provision of client service excellence. Learning
The Partnership Programme Department is established to enhance industry and project development and leverage of potential deals/projects to relevant SBUs/Departments/Funds. Client and stakeholder networking Manage complainant and Head Gathering of feedback and taking corrective action on client queries to ensure satisfaction SBU and Department teams as well as Post-Investment teams to ensure alignment in client service and stakeholder management. Knowledge of company products and services. Good networks within sector in both private and
effectively interact with different SBUs and departments in order to fulfil the process requirements related enhance the levels of service and communication to ensure the provision of client service excellence. Learning
management, culture skills and targeted client service levels In conjunction with COO Office Manager, work strategically and collaboratively across departments. Effective, versatile and action-oriented. Excellent
and lessons learnt feedback for more improved services. Implement talent management initiatives, including