JOB DESCRIPTION JD is a sports fashion, multichannel retailer of branded sports and casual wear, combining globally recognised brands such as Nike, adidas, Puma and The North Face, with strong private labels such as Pink Soda and Supply & Demand, to provide an elevated consumer experience. JD Sp
JOB DESCRIPTION JD is a sports fashion, multichannel retailer of branded sports and casual wear, combining globally recognised brands such as Nike, adidas, Puma and The North Face, with strong private labels such as Pink Soda and Supply & Demand, to provide an elevated consumer experience. JD Sp
resolving issues that may arise. First and second line support for the following areas: Invoice to Cash, Accounts and transferring knowledge. Key Responsibilities Support the finance systems business processes and integrations delivering exceptional service to all stakeholders Support invoice automation solutions, with OCR technology System integration and data reconciliation queries support and investigations Troubleshoot integration issues trace the root cause, and identify improvements Support the finance reconciliation solutions (Alteryx)
resolving issues that may arise. First and second line support for the following areas: Invoice to Cash, Accounts and transferring knowledge. Key Responsibilities Support the finance systems business processes and integrations delivering exceptional service to all stakeholders Support invoice automation solutions, with OCR technology System integration and data reconciliation queries support and investigations Troubleshoot integration issues trace the root cause, and identify improvements Support the finance reconciliation solutions (Alteryx)
requirements. Ensuring the Operations and relevant supporting processes and procedures are effectively implemented solve To influence & persuade team leaders and agents To meet deadlines/targets in a pressurised environment requirements. Ensuring the Operations and relevant supporting processes and procedures are effectively implemented solve To influence & persuade team leaders and agents To meet deadlines/targets in a pressurised environment
requirements. Ensuring the Operations and relevant supporting processes and procedures are effectively implemented solve To influence & persuade team leaders and agents To meet deadlines/targets in a pressurised environment requirements. Ensuring the Operations and relevant supporting processes and procedures are effectively implemented solve To influence & persuade team leaders and agents To meet deadlines/targets in a pressurised environment
standards & legislative requirements and that agents are aware thereof and trained to adhere to and standards & legislative requirements and that agents are aware thereof and trained to adhere to and
standards & legislative requirements and that agents are aware thereof and trained to adhere to and standards & legislative requirements and that agents are aware thereof and trained to adhere to and
implementing a range of human resource initiatives to support and achieve the desired business outcomes. Key Provides line manager/user support and query management related to WFM Systems Support and maintenance - incident incident logging and product support calls and managing background jobs (adding/creating jobs for stores implementing a range of human resource initiatives to support and achieve the desired business outcomes. Key Provides line manager/user support and query management related to WFM Systems Support and maintenance - incident
implementing a range of human resource initiatives to support and achieve the desired business outcomes. Key Provides line manager/user support and query management related to WFM Systems Support and maintenance - incident incident logging and product support calls and managing background jobs (adding/creating jobs for stores implementing a range of human resource initiatives to support and achieve the desired business outcomes. Key Provides line manager/user support and query management related to WFM Systems Support and maintenance - incident