and defined in the SLAs as per the Shared Service Management Framework Job Requirements Skills and attributes to policies, compliance and quality of service delivery; Manage and resolve or escalate queries and exceptions and defined in the SLAs as per the Shared Service Management Framework Job Requirements Skills and attributes to policies, compliance and quality of service delivery; Manage and resolve or escalate queries and exceptions
and defined in the SLAs as per the Shared Service Management Framework Job Requirements Skills and attributes to policies, compliance and quality of service delivery; Manage and resolve or escalate queries and exceptions and defined in the SLAs as per the Shared Service Management Framework Job Requirements Skills and attributes to policies, compliance and quality of service delivery; Manage and resolve or escalate queries and exceptions
Managing merchandise Focusing on customer service Managing in-store administration and security checks Managing merchandise Focusing on customer service Managing in-store administration and security checks
Managing merchandise Focusing on customer service Managing in-store administration and security checks Managing merchandise Focusing on customer service Managing in-store administration and security checks
of internal service Takes responsibility within the department to professionally manage all external customer's satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously of internal service Takes responsibility within the department to professionally manage all external customer's satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously
of internal service Takes responsibility within the department to professionally manage all external customer's satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously of internal service Takes responsibility within the department to professionally manage all external customer's satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously
print and digital material. Customer service, relationship management and communication Liaises directly print and digital material. Customer service, relationship management and communication Liaises directly
print and digital material. Customer service, relationship management and communication Liaises directly print and digital material. Customer service, relationship management and communication Liaises directly
service staff. Ensure adherence to shared service performance management requirements, ensuring continuous performance service staff. Ensure adherence to shared service performance management requirements, ensuring continuous performance
service staff. Ensure adherence to shared service performance management requirements, ensuring continuous performance service staff. Ensure adherence to shared service performance management requirements, ensuring continuous performance