support, resolve customer queries timeously and render efficient after sales service Key Tasks: Query Query resolution Customer support Customer PODs Render after-sales service Provide administrative support
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients Responsible for planned and breakdown
THE CUSTOMER LIAISON SUPERVISOR JOB PURPOSE: To provide an efficient sales coordination service to Production JOB FUNCTION: Quotations are drafted and sent to customer in time Quotes and Orders are processed accurately project status All queries/complaints are handled to customer satisfaction Orders, contracts and confirmations confirmed and customer is communicated with accordingly External and internal customer orders and queries
and manage client visit schedule. Liaise with customers on pricing issues. Assist the Sales and Marketing with obtaining accurate forecasting from the customers. Actively seek new growth opportunities. Liaise ensure service levels are continually improved. Send price notifications to the relevant customer representatives Attend to customer's sales needs with regards to: Understand customer's needs. Inform customers of company company product range. Liaise and assist customers with technical advice. Manage client relationships. Seek
Generate sales by calling on existing and potential customers and utilizing the company tools and technology Identify and prescribe products or services based on the customer's needs and or market needs. Follow ranges based on customer needs, identify opportunities or current stock levels. Visit customers on a regular cycle (time allocation 80/20 principle) Train customers on the products and how to use or organise training Business Acumen Industry knowledge (Exciting customers) Automotive parts product knowledge SAP Business
Generate sales by calling on existing and potential customers and utilizing the company tools and technology Identify and prescribe products or services based on the customer's needs and or market needs. Follow ranges based on customer needs, identify opportunities or current stock levels. Visit customers on a regular cycle (time allocation 80/20 principle) Train customers on the products and how to use or organise training Business Acumen Industry knowledge (Exciting customers) Automotive parts product knowledge SAP Business
and guidelines to uphold quality expectations of customer and company. Manage workforce planning to ensure order readiness, customer specs, speed trails, etc.) Ensure all TMC standards and customer commitments (i to ensure delivery of the required level of Customer Service. Apply WCM AM methodologies to ensure continuous
maintenance, and servicing of hygiene equipment and systems. You will be responsible for handling service calls maintenance visits, and providing exceptional customer service. This role requires a combination of technical strong communication skills to deliver high-quality service to clients. Key Responsibilities: Installation: action to address them promptly. Service Calls: Respond to service calls from clients in a timely manner throughout the service process to ensure satisfaction and minimise downtime. Service Visits: Conduct
and the customer. The Sales Representative has to ensure constant contact with the customers, and searching searching for new customers. He has to be up to date with the latest innovations and improvements on his company machine in the correct configuration to the customer. He needs to ensure prompt and accurate information information in an efficient way to the customers at all times. Accountabilities / Key Performance Areas Sell crane equipment Contact person and liaison with customers and is the link between LAF and the factories
professional manner while delivering excellent service. Must be dedicated, competent, and have the ability courier collections on the website. Assisting customers at collections counter. Continuously checking overall condition and monitoring of hours for service.