support, resolve customer queries timeously and render efficient after sales service Key Tasks: Query Query resolution Customer support Customer PODs Render after-sales service Provide administrative support
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
THE CUSTOMER LIAISON SUPERVISOR JOB PURPOSE: To provide an efficient sales coordination service to Production JOB FUNCTION: Quotations are drafted and sent to customer in time Quotes and Orders are processed accurately project status All queries/complaints are handled to customer satisfaction Orders, contracts and confirmations confirmed and customer is communicated with accordingly External and internal customer orders and queries
multitask effectively. Responsibilities Answering customer questions, providing information, taking and processing addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct incoming phone calls. Perform data entry and maintain accurate records accuracy. Strong organizational skills. Good customer service skills and ability to work well with others
and servicing of hygiene equipment and systems. You will be responsible for handling service calls, conducting maintenance visits, and providing exceptional customer service. This role requires a combination of technical strong communication skills to deliver high-quality service to clients. Key Responsibilities: Installation: action to address them promptly. Service Calls: Respond to service calls from clients in a timely manner throughout the service process to ensure satisfaction and minimise downtime. Service Visits: Conduct
Automotive Generate sales by calling on existing and potential customers and utilizing the company tools Identify and prescribe products or services based on the customer's needs and or market needs. Follow ranges based on customer needs, identify opportunities or current stock levels. Visit customers on a regular regular basis as per call cycle (time allocation 80/20 principle) Train customers on the products and how Business Acumen Industry knowledge (Exciting customers) Automotive parts product knowledge SAP Business
Automotive Generate sales by calling on existing and potential customers and utilizing the company tools Identify and prescribe products or services based on the customer's needs and or market needs. Follow ranges based on customer needs, identify opportunities or current stock levels. Visit customers on a regular regular basis as per call cycle (time allocation 80/20 principle) Train customers on the products and how Business Acumen Industry knowledge (Exciting customers) Automotive parts product knowledge SAP Business
and manage client visit schedule. Liaise with customers on pricing issues. Assist the Sales and Marketing with obtaining accurate forecasting from the customers. Actively seek new growth opportunities. Liaise ensure service levels are continually improved. Send price notifications to the relevant customer representatives Attend to customer's sales needs with regards to: Understand customer's needs. Inform customers of company company product range. Liaise and assist customers with technical advice. Manage client relationships. Seek
effectively Attending to customer needs telephonically, by mail. Email or personal calls Counter sales Monitoring Processing customer invoices and following up of orders and general admin. Increasing customer sales base
and the customer. The Sales Representative has to ensure constant contact with the customers, and searching searching for new customers. He has to be up to date with the latest innovations and improvements on his company machine in the correct configuration to the customer. He needs to ensure prompt and accurate information information in an efficient way to the customers at all times. Accountabilities / Key Performance Areas Sell crane equipment Contact person and liaison with customers and is the link between LAF and the factories