quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking staff through resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting electrical safety checks on equipment. Desired experience: General software and hardware troubleshooting
years sales/sales support experience in IT/Computer Software environment. Experience must include sales administration company website. Salesforce and Microsoft software experience essential. Exposure to Saas advantageous. Software years sales/sales support experience in IT/Computer Software environment. Experience must include sales administration company website. Salesforce and Microsoft software experience essential. Exposure to Saas advantageous. Software years sales/sales support experience in IT/Computer Software environment. Experience must include sales administration