Reference: JHB000957-DS-5 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg ISP is looking for an experienced Snr Network Support Engineer to join their dynamic team. It is a busy resolution to completion. Technical Support: Provide expert-level technical support and troubleshooting assistance client sites and participation in after-hours support and on-call rotations as needed Qualifications:
Reference: JHB000986-DS-1 Role: Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A well well know, leading ISP is looking for a dynamic Support Engineer- L1 to join their team. It is an exciting communication skills – MUST HAVE Previous network support experience within a Service Desk environment, ideally tools (e.g., Wireshark, Nagios, SolarWinds) VoIP support experience would be very beneficial but not a must
their dynamic and friendly team. Provide 24x7 support and maintenance Microsoft Servers environment: Fault Resolution and Troubleshooting and provide support & technical advice to clients Implement and/or ensure Compliance with Requirements: Min 2 years Support Experience Server 2000, Server 2003, SBS Server
strategy, engage with clients and vendors, and support product development. Your expertise will drive Process Optimization, Customer Billing Support such as - provide support to customers regarding billing inquiries cross-functional teams such as finance, customer support, and technical operations to ensure smooth billing