and customise the right information at the right time to be delivered through multiple channels, that relevant to members Track member experience and market data to gain insight, and ensure quality control Responding to member/client queries and complaints in a timely and effective manner, via phone, email, social EXPERIENCE AND QUALIFICATIONS • Bachelor’s Degree in marketing, communications, business management, or in a
credit and risk assessments, financial analysis, and market research. •Review legal documentation of credit manage internal stakeholders including turnaround times and quality assurance. •Contribute to credit periodic
project objectives to be met. •Draft reports as part of the project deliverables. / Provide input to deadlines. •Action audit issues identified within time frames indicated. •Implement controls within the