track and analyse member feedback, track service levels and performance data and liaise with internal teams Provide communication on new products and services relating to adjacent financial services (insurance, medical member dashboards providing insight into service levels and client/member needs product ranges and new communications, business management, or in a related field preferred. • Customer Experience Certification
rules, Section 37C of the Pension Funds Act and related Acts. Ensure the timeous and accurate payment of bodies – where applicable •At least 6 years job-related experience, which should include at least 2 years’
Companies Act •Corporate Governance, NCR and NCA and related legislation •Ability to assess credit, quasi-equity