strategy and deliver on defined ‘moments of truth’ . BASIC JOB DESCRIPTION Member segmentation and enhance self-service apps, consultants and call centre • Identify emerging member needs and trends, taking proactive steps and formulate new member offerings in line with emerging needs and trends • Keep informed of industry trends offerings to identify new opportunities • With the assistance of the Data team, produce client and member dashboards
associated with claims and benefit administration BASIC JOB DESCRIPTION Manage internal departmental functions advantage •Working knowledge of Pension Fund Rules •Basic knowledge of Income Tax Act, Divorce Act, Pension