Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
bank provides a wide range of financial services to its customers globally, supporting international trade needs. Through its overseas operations, they offer services such as corporate banking, retail banking, trade Economics or related field Essential Banking/Financial Services 3-4 years experience Credit/Business Analyses
Experience Required: Previous banking/financial services - 5-10 years - Essential Administration-related
updates New connection implementations POIL's Direct customer connects DR Testing Always up monitoring, switchover
Recommendation: Research and recommend software products/services for procurement and development efforts. Feasibility