turn-around time, as well as resolving complex product related queries. As a Call Centre Agent - Service signatures by following the legislative, compliance and product process and procedure guidelines. Use of telephone create a combined centre of excellence. - Adhere to product, legislative and compliance processes, and procedures accountability for personal daily and monthly targets (production, quality and client satisfaction). - Make active interaction with clients, intermediaries, investors, product specialists, operations areas, and other internal
turn-around time, as well as resolving complex product related queries. As a Call Centre Agent - Service signatures by following the legislative, compliance and product process and procedure guidelines. Use of telephone create a combined centre of excellence. - Adhere to product, legislative and compliance processes, and procedures accountability for personal daily and monthly targets (production, quality and client satisfaction). - Make active interaction with clients, intermediaries, investors, product specialists, operations areas, and other internal