is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on is to support the client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's video, or phone call. Own reactive client success processes: cancellations, negative feedback, advice/queries
their team. Manage scheduled and unscheduled maintenance per shift. Assist to achieve production plan per and maintain production and facility equipment according to safety, predictive and productive maintenance maintenance systems, and processes. Train operators and assist with machine assembly, setup, and fault finding equipment during production and perform scheduled maintenance repairs of production equipment during pneumatic, hydraulic, troubleshooting and repair of production machines. Perform simple machinist duties and
for official claims or record of tasks purposes Managing daily tasks and requests for case files in order ensure a smooth flow of work Working with managers, quality assurance staff and colleagues in order to resolve
for official claims or record of tasks purposes Managing daily tasks and requests for case files in order ensure a smooth flow of work Working with managers, quality assurance staff and colleagues in order to resolve
monthly sales targets by actively promoting company products and services to new and existing customers. Source opportunities. Develop an in-depth understanding of the products sold by company. Master the applications, features features, and benefits of company main products to effectively advise customers and drive sales. Serve all additional products and specials to customers after receiving their order, and suggest alternate products when follow up to ensure customer satisfaction. Assist management in sending out promotional literature and newsletters
monthly sales targets by actively promoting company products and services to new and existing customers. Source opportunities. Develop an in-depth understanding of the products sold by company. Master the applications, features features, and benefits of company main products to effectively advise customers and drive sales. Serve all additional products and specials to customers after receiving their order, and suggest alternate products when follow up to ensure customer satisfaction. Assist management in sending out promotional literature and newsletters
of new products and designs for production. Setting up of display areas and display products for client client inspection. Evaluate product safety, appearance and function to determine design feasibility. Design using Adobe, AutoCAD and Solidworks. Good project management experience / skills.
receivable: manage accounts payable and accounts receivable functions for the branch, including processing invoices following up on outstanding receivables. Inventory management: monitor and reconcile inventory levels, ensuring financial analysis to support decision-making processes, such as pricing strategies, investment decisions allocation. Audit support: to support decision-making processes, such as pricing strategies, investment decisions Collaborate with other departments and branch management to provide financial insights and support strategic
Handling telephonic enquires and quoting. Plan and manage personal business portfolio that contributes to for up-selling including communicating latest product development. Monitor and report on market competitor objections of prospective customers. Emphasize product features and benefits, quote prices, discuss credit calling. Ensure follow up by passing leads to the Manager with calls to action, dates, complete profile information portray the company in a positive manner. Actively manage call schedule to adequately cover assigned territory
Handling telephonic enquires and quoting. Plan and manage personal business portfolio that contributes to for up-selling including communicating latest product development. Monitor and report on market competitor objections of prospective customers. Emphasize product features and benefits, quote prices, discuss credit calling. Ensure follow up by passing leads to the Manager with calls to action, dates, complete profile information portray the company in a positive manner. Actively manage call schedule to adequately cover assigned territory