Customer Relationship Management Jobs in Durban
Futurelink Global Recruitment
- Full Time
Technical Account Manager Durban
Futurelink Global Recruitment
eThekwini
is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is The SaaS / MSP Technical Account Manager works closely with customers to understand and improve their contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities
share this job on whatsappAutomation Specialist Durban
Futurelink Global RecruitmenteThekwini
organisation. Proven hands-on experience owning/managing a CRM system is a must to be successful within Australia and/or USA a massive plus. Database Management Creating a data cleanness structure Restructuring rates and business revenue Process Creation and Management - Designing and implementing new processes and role) easier to manage the increasing capacity team-wide Report Creation and Management - Take ownership relevant departments and stakeholders with creating custom reporting that can be automated and shared throughout
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