and digital solutions, offering comprehensive services across diverse industries. Operating worldwide reach their full potential. About the Role: The Service Delivery Manager will be responsible for leading personnel; Lead client engagements to ensure consistent service delivery; Contribute to business development in
our Client: Our client is in search of a dynamic Service Desk Team Leader to ignite business growth and guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities customer service. Endeavour to provide all customers with the best level of customer service and support support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets leadership, guidance and support to a team of service desk analysts; Develop and coach team members to
About our Client: Join the ranks of the world's leading reinsurance company With over 40,000 employees component of the people strategy. Reporting to the HR Services Manager, the successful candidate will design
About our Client: Join the ranks of the world's leading reinsurance company With over 40,000 employees component of the people strategy. Reporting to the HR Services Manager, the successful candidate will design
visionary leadership of their CEO, they partner with world-class organisations to keep the IT industry cutting-edge
visionary leadership of their CEO, they partner with world-class organisations to keep the IT industry cutting-edge
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide owner of key accounts from an IT service delivery perspective; Lead service delivery reviews on SLA adherence projects with clients and internal stakeholders; Service Delivery Reviews: Participate in MBR/QBR reviews Value Creation: Identify, implement, and review service improvement initiatives. Drive productivity improvements compliance and information security as part of service delivery. Work with internal audit teams to meet
call centre services across various sectors, including FinTech, banking, and financial services. They are valuable experience in the FinTech and financial services sectors. Key Responsibilities: -Manage accounts small FinTech environments, banking, or financial services -Preferable international experience, particularly
supporting sales operations within their dynamic Shared Service Centre. Collaborate with a high-performing team you're enthusiastic about delivering exceptional service, fostering improvements, and engaging with stakeholders excellence across all aspects; Coordinate with Customer Services to manage returns, replacement devices, and resolve resolve queries promptly; Input orders within agreed Service Level Agreements (SLAs) with precision and timeliness;
delivering high-quality products and exceptional service to their customers. Why you should join them: Joining managing orders, and ensuring excellent customer service. Responsibilities: Prepare and manage quotations customer-centric approach, ensuring the highest level of service and satisfaction; Problem-solving capacity; Strong