and assisting customers with product or service-related issues. Answering Calls: Handle inbound and/or Collaborate with colleagues, supervisors, and other departments to escalate complex issues, share best practices
confidently build strong relationships with all internal and external functions where necessary and provide
confidently build strong relationships with all internal and external functions where necessary and provide
warnings and makes effective / appropriate decisions relative to corrective action as required. Facilitates constraints and consequences of deviations to client relations / service agreements Experience, Knowledge and