Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of impression? Look no further Our team of dedicated call center agents is here to exceed your expectations Whether it's day or night, weekends, or holidays, our call center operates round the clock to provide uninterrupted service-related issues. Answering Calls: Handle inbound and/or outbound calls efficiently, adhering to established multiple tasks simultaneously, such as handling calls, responding to emails, and assisting with live chat
experience working at a management level within a Call Centre of a large operation 2 years experienced in managing multiple campaigns preferably within the outsourced call centre environment. Exposure to a full cycle (1 year)
working at a Senior management level within a Call Centre of a large operation. 3-5 years' experience in across multiple campaigns within the outsourced call centre environment. 2-3 years' experience in managing
With our commission structure, our contact centre agents earn more and can achieve more. Aiming high
training plan. Operates as an account manager for the call center's Operations & Quality functions to understand years Training Manager experience, ideally within a call center environment (including design, development area of training A good understanding of Contact Centre procedures
training plan. Operates as an account manager for the call center's Operations & Quality functions to understand years Training Manager experience, ideally within a call center environment (including design, development area of training A good understanding of Contact Centre procedures
InfoSec tools and techniques i.e. O365 Security Centre, Mimecast, Qualys, AV, SIEM's, Qualys and Nessus