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experience working at a management level within a Call Centre of a large operation 4-5 years experienced in multiple campaigns preferably within the outsourced call centre environment Grade 12 or Equivalent Tertiary education years' experience as a Operations Manager in a call centre environment Market Related
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory