is hiring customer service agents for a UK campaign. Successful candidates will help customers by providing providing the best services and offering solutions to customer's queries. · Excellent listening and questioning providing excellent customer service is to be friendly · Know your product or service and respond in a timely · Able to work nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission ·
The role is to support Customer Service Agents in delivering exceptional customer experience to their guests Competencies, Skills and Abilities: Must have a strong customer experience background. Must be keen on working change and an environment where that is process and customer experience driven. Able to confidently build strong able to handle team and customer emotions in a service industry where service interruption is common.
The role is to support Customer Service Agents in delivering exceptional customer experience to their guests Competencies, Skills and Abilities: Must have a strong customer experience background. Must be keen on working change and an environment where that is process and customer experience driven. Able to confidently build strong able to handle team and customer emotions in a service industry where service interruption is common.
Driving continuous improvement in the service provided to customers and sales targets • Coaching and mentoring Inspiring team members to provide market leading customer service levels • Support projects and new initiatives manager who can inspire people to succeed in sales service industry where there is constant change and an able to handle team and customer emotions in a service industry where service interruption is common.
Driving continuous improvement in the service provided to customers and sales targets • Coaching and mentoring Inspiring team members to provide market leading customer service levels • Support projects and new initiatives manager who can inspire people to succeed in sales service industry where there is constant change and an able to handle team and customer emotions in a service industry where service interruption is common.
international service provider.They provide the full spectrum of support from Customer Service to Technical balance outstanding, support and experience with customer whilst maintaining compliance standards Telco and enhanced Previous experience within the Customer Service, Technical, Sales, Collection and Retentions
exceptional services to our clients worldwide. We provide innovative solutions in IT and shared services, and eager to gain hands-on experience in IT and shared services? We are offering a 24-month internship opportunity areas such as data management, analytics, and customer support. Participate in training sessions and enhance your skills and knowledge in IT and shared services Benefits: Hands-on experience in a dynamic and interest in IT, shared services, and technology-driven solutions. Shared Services – qualifications should
Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating and weekly targets are met Respond to escalated customer issues from Agents Continually evaluate agent improve team operations, efficiency and service to customers and clients. Provide statistical and performance Skills; defining performance standards and meeting service levels; manage resources; good time management consequences of deviations to client relations / service agreements Experience, Knowledge and Qualifications
Work with stakeholders including the Executive, Service, Data and Design teams to assist with data-related data pipeline to provide actionable insights into customer acquisition, operational efficiency and other
the organization and amend the HR products and services accordingly Introduce and implement various initiatives Working with Training Vendors and designing customized Training programs as per Training Calendar. individuals development team, provide quality and value- added services in all aspects of organization development and