Responsibilities: Lead as product manager in the South African market and act as a product owner as needed. Research perspectives. Collaborate with the head of product to translate the product strategy (for SA) into detailed requirements requirements and prototypes. Manage product and business-planning processes across different business technical specifications, and design solutions. Ensure product deadlines are met and stakeholders are kept informed usability throughout product phases. Develop go-to-market plans with the head product and product marketing/commercial
manual data intervention, avoiding unnecessary data capture and/or work effort duplication, etc. Map customers'
administrators to implement, maintain, and support the products in the customer environment. This is a customer-facing
readiness
Configuration and deployment of the product
Discuss environment requirements with customer
/>Identify and investigate product related errors
Plan and execute Product Upgrade & Migration
Migration projects
Product Support
First contact with customers on support related issues
Potential
support position in the medium term
Investigate product and environment related issues
Add context
the ability to understand and explain complex products and solutions. Excellent communication, negotiation solutions. Conduct technical presentations and product demonstrations to prospective clients. Collaborate Collaborate with the technical team to ensure the right products are recommended and implemented. Prepare and deliver Provide ongoing support and training to customers on product usage and maintenance. Stay updated with industry