Motivated and professional
Team player
Financial services exposure is beneficial
Qualification:
CA(SA) or eligible to register CA(SA)
Contact LEE-ANN SASMAN on
Reference: CTF018535-LSa-1 Are you a newly qualified or eligible to register CA(SA) looking to enter the job market? A well-established financial services client of ours, with an international footprint, is searching for you There are great benefits and a hybrid work model. Please share your CV with
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customer issues and requests in an efficient and timely manner while following established policies and system
adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Reports must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent
commitment to the delivery of high standards in a timely, efficient, and friendly manner who works in alignment