telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and
customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing have strong focus and attention to detail. ISP experience is essential. While we would really like to respond
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Diploma or Equivalent Experience
medical scheme coverage. We have an opening for a Call Centre Nurse Consultant to join our Clinical team who an effective call centre service achieve member satisfaction Responsible for incoming calls from Network costing factors are maintained Ensure that all calls and cases are fully and clearly recorded on the membership of SANC Skills and Experience: At least 2 years' experience in a similar role Excellent clinical management knowledge MIP Application System experiences an advantage Sound understanding of the South
deliverables. Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying operating preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team team lead role · Experience in the Financial industry
Qualifications/Experience:
Degree in Quantity Surveying Minimum of 5 years' experience in similar role in reputable company Residential Construction is a must Computer Literate: Candy Experience and Buildsmart is a must Driver's License and
duties and worked on CIPC or a graduate with abit experience in CIPC. Its a perfect opportunity to start somewhere CIS qualification - ideal not essential CIPC experience - essential Good knowledge and understanding
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION
strong>EDUCATION, QUALIFICATIONS, EXPERIENCE NECESSARY:
Ensure that the customers are called and the resolution is confirmed before queries
little supervision