We are seeking a skilled and motivated Helpdesk Support Engineer, this is a permanent role is based in leveraging remote desktop connections to offer prompt support. You'll primarily communicate through email and Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
application infrastructure, and partner files.
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We're looking for a Application Support superstar to join our team of problem-solving
The Application Support Agent plays a critical role in implementing and supporting the systems and processes After-sales departments.
The Application Support Agent will be responsible for monitoring and ensuring required are:
Software/ Application Support (Sales/Service)
Call logging Â
General
employee healthcare is currently in search of a Field Support Engineer. The role involves the installation and times be up to 4 weeks). Working closely with the Support Technicians based in Johannesburg & Cape Town
QUALIFICATIONS AND EXPERIENCE
Grade 12/Matric or equivalent qualification.
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP, Business Central or Navision).
Computer Literate (Word, PowerPoint and Excel).
will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she technical support to customers via various channels such as phone, email, Freshdesk support tickets • both written and verbal. • Attend to all logged support incidents and calls. • Communicate timelines with issue response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
Reference: JHB000986-DS-1 Role: Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A well well know, leading ISP is looking for a dynamic Support Engineer- L1 to join their team. It is an exciting communication skills – MUST HAVE Previous network support experience within a Service Desk environment, ideally tools (e.g., Wireshark, Nagios, SolarWinds) VoIP support experience would be very beneficial but not a must
Job Title: Aftersales & Continuous Support Administrator
Location: looking for a proactive Aftersales & Continuous Support Administrator to join our team. This role involves involves providing comprehensive administrative support to the aftersales and site services team. Key tasks Responsibilities:
Administrative Support:
Technical Support: