We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered according to KPI’s in conjunction with Contact Centre Manager on a regular basis
services of a Manager in the Acquisitions Contact Centre situated at the Head Office based in Johannesburg performance areas whilst ensuring that the Contact Centre is operationally efficient. • Monitoring and Management motivate staff to levels of maximum potential through training needs identified. • Create and reinforce a high-performance in the fields of Sales and Marketing or Contact Centre management. • Compulsory:RE5 • Desirable: FAIS; experience in the management of a large Contact Centre Sales team • Essential: 3 Years experience in campaign
services of a Manager in the Acquisitions Contact Centre situated at the Head Office based in Johannesburg performance areas whilst ensuring that the Contact Centre is operationally efficient. • Monitoring and Management motivate staff to levels of maximum potential through training needs identified. • Create and reinforce a high-performance in the fields of Sales and Marketing or Contact Centre management. • Compulsory:RE5 • Desirable: FAIS; experience in the management of a large Contact Centre Sales team • Essential: 3 Years experience in campaign
to identify areas for employee development and training needs.
Responsibilities:
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
of 1-2 years outbound sales experience in a call centre · Excellent typing and accurate data capturing
of 1-2 years outbound sales experience in a call centre · Excellent typing and accurate data capturing