Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Duration: 2 Month Contract (Possibility of renewal)
Salary: R45 per hour
Hours: 7:00 am to 5:00 pm, Monday to Friday
Payment: Fortnightly
Company Overview: Join our dynamic team at a Pharm
r />- Minimum of 2 years of experience in a Call Centre environment, receiving both inbound and outbound
Self driven and highly motivated call centre consultants are needed. Training will be provided for free
be comfortable working in a fast-paced high call centre environment.
Key Responsibilit
of experience as a Retentions Agent. Skills and A
accomplish member satisfaction. Deliver an effective call centre service in order to achieve member satisfaction
Industrial Engineering.