professional IT services to several South African market-leading companies, needs the full-time services of a Professional attention to detail Own reliable transport with valid driver's license Must be fully bilingual in Afrikaans and
professional IT services to several South African market-leading companies, needs the full-time services of a Professional attention to detail Own reliable transport with valid driver's license Must be fully bilingual in Afrikaans and
will be responsible for selling our cutting-edge Service Field Management and Process Improvement platform management, provisioning, billing, asset tracking, and service contract management. Our mission is to revolutionise track record in solution sales, especially in Service Field Management and Process Improvement Platforms Platforms Strong understanding of the field service industry Excellent communication, presentation, and negotiation understand client needs Present and demonstrate Service Field Management and Process Improvement Platforms
positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding further resolution. Required to adhere to all Service Desk and Client specific processes Ensure that Lifecycle Management Processes and Procedures Log all service requests and incidents received within 15 minutes
systems Prepared to work long hours Great customer Service Duties and Responsibilities: Manage Department Housekeeping standards are always maintained Ensure that Service Excellence is maintained at all times Open and
- 10 years' experience in banking / financial services Strong English communication Strong computer literacy - 10 years' experience in banking / financial services Strong English communication Strong computer literacy
- 10 years' experience in banking / financial services Strong English communication Strong computer literacy - 10 years' experience in banking / financial services Strong English communication Strong computer literacy
operations, driving efficiency and excellence in service delivery. Collaborate with cross-functional teams