customer call backs to provide an update on the progress of the query
QA To produce end user facing documentation and training material for delivery with process changes or participate in product training as and when required and provide ‘train the trainer level' training. Production Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position expand their careers in IT, including substantial training and certifications over the first year of employment qualification.
required. Location: Atlantic Seaboard/ Cape Town City Centre Surrounds This is a full-time position based in
required. Location: Atlantic Seaboard/ Cape Town City Centre Surrounds This is a full-time position based in
participate in product training as and when required and provide ‘train the trainer level' training. To produce produce end-user facing documentation and training material for delivery with process changes or new processes
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Training & Development: You'll start with a full-time office-based training period
vendors for seamless integration