analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to
Representative: External Sales Client relations Cold calling for new business quote generation at least 2 years
administration involved Answering & Screening calls Relaying accurate messages to relevant department/person
Welcome and greet guests. Answer and direct incoming calls. Inform guests of hotel rates and services. Make
expected to service existing clients as well as cold call new clients. Applicants should be well spoken and
Keyword planner, AdWords, Shopping and Merchant Centre Pixel Implementation WordPress Duties: Develop
relationships by organising daily work strategies to call on existing and potential customers. Develop and set appointments, make effective qualifying sales calls, and manage sales cycle to close new business. Develop
responsible for developing new business through discovery calls and providing demos of their products with clients