understanding of hardware breakfix processes. Service Level Agreements play an important part for this role be able to use Microsoft Office Proficient data entry skills Proficient in English 2 years' experience incidents and requests in order to achieve Service Level Agreements. Effective verbal and written communication incident is reassigned to other functional levels such as 2nd Level, Field Service Engineers etc. Ensure that and update incidents via the activity history entries Responsible for escalation for P1 incidents via
Attention to detail and accuracy in financial data entry and analysis Ability to work independently and meet
ions and Experience:
customer requests, adherence to specific Operational Level Agreements and contribution toward positive first first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications reference. The First Line Support Engineer is the first level of contact for customers, Engineers must therefore
manufacturing metho Qualifications and Experience: NQF Level 6 Tertiary qualification in Draughting Minimum 2
parts. Customer service. To provide an exceptional level of service to current and prospective customers whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned requirements,
parts. Customer service. To provide an exceptional level of service to current and prospective customers whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned requirements,
to take your equity analysis career to the next level and specialize in corporate governance, we would
to take your equity analysis career to the next level and specialize in corporate governance, we would
of the functions Motivated to perform at optimum levels Total Cost to Company R60 000