Solid track record within a client service/client complaint environment Higher level managerial experience Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic resolving their complaints Creating preventative & proactive methods of resolving complaints Determining system to generate statistics to: Determine why complaints are received & to quantify impact Establish
clients over the phone with regards to service complaints and queries. Salary R 6000 – R 8000 pm Job Requirements to assist with clients / customer request and complaints service · Assisting Customers over the phone
the ability to handle customer inquiries and complaints efficiently. Customer Service Representatives and ability to handle customer inquiries and complaints Customer Support experience Computer Literacy
the checkout point/till · Addressing customer complaints and inquiries. · Providing shopping advice and
application. • Attend to customer enquiries and complaints. • Process payments • Admin reporting • Assist
have the ability to deal with customer queries / complaints. Must be skilled in cash up reconciliation, stock
have the ability to deal with customer queries / complaints. Must be skilled in cash up reconciliation, stock
have the ability to deal with customer queries / complaints. Must be skilled in cash up reconciliation, stock
will include staff management, stock control and complaints handling. Looking for someone that can lead a
e-mails on a daily basis · Addressing letters of complaint · Dealing with trustees and owners of sectional