We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
of experience Excellent working knowledge of MS Office � MS Excel, Power Point, Word Doc, Outlook Process Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) of experience Excellent working knowledge of MS Office � MS Excel, Power Point, Word Doc, Outlook Process Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
for the team and schedules appointments General Office Administration Responds to requests for documentation
is a forward-thinking company specialising in call centre services across various sectors, including FinTech
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills
and transporters Communicate positively in OPS centre to align vehicles Willing to work overtime when
of experience Excellent working knowledge of MS Office � MS Excel, Power Point, Word Doc, Outlook Process Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) of experience Excellent working knowledge of MS Office � MS Excel, Power Point, Word Doc, Outlook Process Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
week Matric Qualification Computer Literate (MS Office) Methodical, Organized & Deadline Driven Courteous Administration Support to sales representatives Office Hours: 8am till 5pm (once a week) Please take note