Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on
and offer customer support. The goal, overall, is to build both the engagement rate and customer loyalty
will also maintain and increase the standard of customer service across the retail areas, driving team through strong leadership, organizational planning, customer service, and successful execution of all field is equipped with the necessary tools of trade. Customer engagement – Ensure that all staff are coached coached to understand the importance of a good customer experience. Responsible for managing staff to ensure ensure all stores consistently receive acceptable customer service. Training and staff development – Ensure
processes to improve business efficiencies, and customer/employee experience and remove inefficient processes improving service delivery processes to meet or exceed customer expectations Build working relationships across
processes to improve business efficiencies, and customer/employee experience and remove inefficient processes improving service delivery processes to meet or exceed customer expectations Build working relationships across
Consumer/ Competitor Intelligence Channel, Region, and Customer Analysis Brand Performance Tracking Trade &
an even process flow, meet deadlines, satisfy customers and keep up with and improve quality of work.
Product Manager) ensuring alignment and value to the customer. ∙ Manage work effectively as an individual and improve own and the team's delivery and value to the customer on a continuous basis. Scope, Plan, Design and
Product Manager) ensuring alignment and value to the customer. ∙ Manage work effectively as an individual and improve own and the team's delivery and value to the customer on a continuous basis. Scope, Plan, Design and
stakeholder management. High level of motivation, customer focus oriented, and a continuous improvement mentality