Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer be responsible for providing high-quality customer service and technical support to our clients. This issues, providing timely solutions, and ensuring customer satisfaction through effective communication and
What you’ll do:
of the employee to ensure all your Forklift or Drivers Licenses are still valid/renewed ahead of time for Valid/ Renewed Forklift certificate/ Code 14 Drivers licenses - failure to provide this as stipulated
Reference: DBN002893-JD-1 Female Forklift Drivers and Reach Truck Drivers MASA is currently recruiting for a currently underrepresented : Forklift Drivers Reach Truck Drivers If you have experience in these roles
client service expectations and be able to work independently with little supervision. Drive service success targets & goals. Customer: CSAT scores across Operations Offering excellent service. Attend to installs installs within TAT Inform customer of delays Being patient and answering all customer questions to the best days (EFT) and 10 days (Integrated), unless the customer requested implementation day 100% updating on cost to serve Reduce on site callouts by calling customer for repairs before attending When we resolve telephonically
friendly candidate to assist with the running of our reception area.We are looking to employ a well-spoken, presentable friendly candidate to assist with the running of our reception area. Switchboard Ensure prompt and courteous lock the recruitment office daily. Ensure that reception ablutions are kept clean and tidy at all times and that the files are stored correctly. Assist admin and wages staff with manifest copies, printing, to all staff. Matric • 2 years or more prior reception experience •Excellent telephone etiquettes • Excellent
screening calls Maintain a clean and organized reception area Handle incoming and outgoing mail and packages Matric Certificate Tertiaty Qualification Prior Reception and handling of switchboard experience of 2-3
screening calls Maintain a clean and organized reception area Handle incoming and outgoing mail and packages Matric Certificate Tertiaty Qualification Prior Reception and handling of switchboard experience of 2-3
day-to-day operations Quick response to driver's problems i.e., customers refusing stock, truck breakdowns etc Manage drivers working hours as well as rate my delivery KPIs by calling drivers and customers. Compiling mandatory meetings with drivers. Conducting trade visits to check on customers and drivers. Skills Strong Excel in a customer service role within an FMCG Supply chain and or logistics. Valid code 8 driver's licence you, so we kindly advise against paying for this service. There are no costs associated with securing employment
role will become permanent. Reporting to the Customer Services Team Leader, the successful applicant will Liaise with Stores & Distribution regarding service efficiencies Place orders with direct suppliers or retail advantageous 3 – 5 years manufacturing admin experience/exposure essential Key Characteristics: deadlines and under pressure Passionate about customers and the company
role will become permanent. Reporting to the Customer Services Team Leader, the successful applicant will Liaise with Stores & Distribution regarding service efficiencies Place orders with direct suppliers or retail advantageous 3 – 5 years manufacturing admin experience/exposure essential Key Characteristics: deadlines and under pressure Passionate about customers and the company