Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer responsible for providing high-quality customer service and technical support to our clients. This role you’ll do:
communicated to relevant parties Ensure all freight is correctly processed Rectify any discrepancies from the receiving customer Evaluate and follow up on service levels Liaise with various departments within the company Ensure KPI's KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle internally and externally Liaise with the outbound department to source sufficient resources Staff Manage leave Conduct and HR policies Internal and external services pertaining to the operation Occupational Health
communicated to relevant parties Ensure all freight is correctly processed Rectify any discrepancies from the receiving customer Evaluate and follow up on service levels Liaise with various departments within the company Ensure KPI's KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle internally and externally Liaise with the outbound department to source sufficient resources Staff Manage leave Conduct and HR policies Internal and external services pertaining to the operation Occupational Health
years experience in a similar role or payroll department will be essential with relevant certificate or and professional state. Ensure work is filed correctly and not kept in a cluttered manner. Reducing/managing onto system and sync with facial recognition. Correct verified clocking's if necessary. Liaise with staff Administration duties including filing, scanning (correct format), photocopying, maintenance of both paper to assist in the efficient operation of the HR Department. Maintain manual and electronic staff files (i
years experience in a similar role or payroll department will be essential with relevant certificate or and professional state. Ensure work is filed correctly and not kept in a cluttered manner. Reducing/managing onto system and sync with facial recognition. Correct verified clocking's if necessary. Liaise with staff Administration duties including filing, scanning (correct format), photocopying, maintenance of both paper to assist in the efficient operation of the HR Department. Maintain manual and electronic staff files (i
team members. Integrate software with third-party services. Document changes and create help manuals. Proven security as designed by the stake holders and department head. Consolidate data and design considerations Integration Thoroughly test applications. Identify and correct flaws and defects. Document errors and bugs found
team members. Integrate software with third-party services. Document changes and create help manuals Proven security as designed by the stake holders and department head Consolidate data and design considerations tools Thoroughly test applications. Identify and correct flaws and defects. Document errors and bugs found
members.
procedures
outbound & invoicing (ensure invoicing is correct first time)
• Timeous capturing and booking
Kaizen Implementation
• Liaise with internal departments to ensure smooth process flow of all business