We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
People department. Ad Hoc Tasks: Recruitment – admin; screening, etc. Onboarding process and newbie day Equity admin Proof of employment COIDA and health and safety admin Employee relations admin IR admin Payroll Payroll admin Bachelor's degree in Human Resources, Business Administration, or a related field. Proven
People department. Ad Hoc Tasks: Recruitment – admin; screening, etc. Onboarding process and newbie day Equity admin Proof of employment COIDA and health and safety admin Employee relations admin IR admin Payroll Payroll admin Bachelor's degree in Human Resources, Business Administration, or a related field. Proven
implemented:
Firm is currently in search of a highly organised, admin savvy, highly articulate, professional and self-motivated
Firm is currently in search of a highly organised, admin savvy, highly articulate, professional and self-motivated
Firm is currently in search of a highly organised, admin savvy, highly articulate, professional and self-motivated
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing Functional