practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware experience with frameworks and guidelines (ITIL standards) relevant for IT Operations. Practical experience
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure day-to-day operations of the couriers on site, ensure standards and targets are achieved, recorded, measured,
Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure day-to-day operations of the couriers on site, ensure standards and targets are achieved, recorded, measured,
Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure day-to-day operations of the couriers on site, ensure standards and targets are achieved, recorded, measured,
Interaction: - Engage with clients through meetings, calls, and emails. - Issue Handling: - Handle tickets through configuration, and resolve production support calls. - Change Management: - Raise Change Requests (CR's)
accurate timely manner Reconciliations: Assist with bank reconciliations and ensure descrepancies are reosvled
PURPOSE: Develop, implement and validate quality standards, processes and procedures within the organisation information. MONITOR COMPLIANCE WITH QUALITY STANDARDS To audit the business unit's conformance for conformance the organisation's QMS, by: Auditing that all standards, processes and procedures have been documented the organisation's staff to the requirements, standards, processes and procedures. Ensuring that any corrective mechanism which is in line with the international standard. Promote the quality management system and continuous
PURPOSE: Develop, implement and validate quality standards, processes and procedures within the organisation information. MONITOR COMPLIANCE WITH QUALITY STANDARDS To audit the business unit's conformance for conformance the organisation's QMS, by: Auditing that all standards, processes and procedures have been documented the organisation's staff to the requirements, standards, processes and procedures. Ensuring that any corrective mechanism which is in line with the international standard. Promote the quality management system and continuous